BL CCTV CR OPERATOR SIA 1&2
The licence makes you qualified and allow you to pro-actively monitor the
activities of the members of public in public areas, use cameras to focus
on the activities of particular people either by controlling or directing
cameras at an individual’s activities, or using recorded CCTV images to
identify individuals or to investigate their activities
- WHO SHOULD ATTEND?
-
Personnel who work or may be seeking work in the Control Room environment and all those involved in security observation roles
- HOW YOU WILL BENEFIT
-
You will learn the duties and responsibilities of professional Control Room Operator and gain the confidence to deal with incidents in an efficient and competent manner. You will learn how to analyse human behaviour patterns and recognise body language as well as incident risk activities.
Course Content
- Roles and responsibilities of CCTV Staff.
- Codes of Practice, Procedures and Guidelines.
- CCTV Equipment and its operation
- Control Room communications
- Dealing with incidents
- CCTV Surveillance techniques
- Emergency procedures in the CCTV control room
- Body language skills
- Producing images of evidential quality
- Audit trails and vital documentation
Duration: 3 DAYS
AWARD: TAVCOM TRAINING (UK) INTERNATIONAL CERTIFICATE
WORKING WITHIN THE PRIVATE SECURITY INDUSTRY
This is part 1 of the programme for Security operational staff. The Control
Room occupies a key position in today’s security industry. These modules
are designed to assist the trainee to gain competence needed to succeed.
The knowledge and skills gained here can be used across all sectors of
specialization. The SIA has designed this as mandatory prior to completing any of the licensing courses.
- WHO SHOULD ATTEND?
-
Personnel who work or may be seeking work in the Control Room environment and all those involved in security observation roles
- HOW YOU WILL BENEFIT
-
You will learn the duties and responsibilities of professional Control Room Operator and gain the confidence to deal with incidents in an efficient and competent manner. You will learn how to analyse human behaviour patterns and recognise body language as well as incident risk activities.
Course Content
- Understanding the Private Security industry.
- Awareness of the law in the private security industry.
- Qualities required of Security operators.
- Health and Safety for the private security operative.
- Fire and Safety awareness.
- Emergency procedures.
- Dealing with threat calls.
- Communications skills.
- Customer Care.
- Data Protection and Human Rights Act.